MOF 4.0 applies service management concepts to the tasks and challenges IT professionals face every day. The guidance it provides puts IT pros in the spotlight—it speaks to their needs and provides them with job aids to help them make sound decisions. MOF 4.0 features guidance specifically written to help CIOs, IT directors, IT managers, and IT professionals at all levels plan, deliver, operate, and manage IT services across the lifecycle.
dimanche 25 octobre 2009
MOF and Service Management at Microsoft Simplifying IT Service Management
A ma retraite en ANDORRE, je pratique la généalogie et m'occupe en faisant de la veille technologique - Gouvernance, (TEAM, TIC, ePUB, LISEUSES) de plus je rédige un livre sur mes familles (3 tomes aux formats ePUB et Papiers).